Terms of Service

Master Subscription Agreement

Last updated: 29.05.2026

Concluded by and between:

DRK Solutions Daniel Szczepanik, NIP: 9372723082, e-mail: contact@localesy.com, hereinafter referred to as "Localesy", "we", or "us";

and

the "Client" - the business or organisation whose data is provided when creating an account or placing an Order.

The Service is provided for business and professional use only. It is not directed at consumers, and by using it the Client confirms it acts in the course of a business or professional activity.

Section 1: Definitions

  1. SERVICE (or PRODUCT) - the Localesy localization platform, including the command-line interface (CLI), web editor, AI-assisted translation, glossary management, quality assessment, and spell-checking, together with related tools and documentation.
  2. CUSTOMER CONTENT - the text strings, translations, glossaries, and related materials the Client submits to, or generates through, the Service.
  3. ORDER - an order for a specific subscription plan placed by the Client through an online form.
  4. CLIENT (or CUSTOMER) - the business or organisation accessing the Service.
  5. DPA - the Data Processing Agreement, available on our website, incorporated into and forming part of this Agreement.

Section 2: Subject of the Agreement

  1. This Agreement establishes the terms under which the Client acquires access to the Service.
  2. The detailed scope of access is described in Orders. In case of conflict between this Agreement and an Order, this Agreement prevails.
  3. Localesy will make the Service available and will use commercially reasonable efforts to keep it available, but provides no binding uptime guarantee. Localesy will give advance notice of planned downtime by e-mail to the address provided by the Client.
  4. Localesy may modify the features and functionality of the Service at any time and will not materially decrease the overall functionality during a paid subscription term. Material changes affecting use, including breaking changes to the CLI, will be notified with reasonable advance notice and migration guidance where practicable.
  5. A Data Processing Agreement (DPA) is a standard part of the Service, available for download from our website without requiring signatures, and applies automatically upon sign-up.

Section 3: Use of the Service

  1. To use the Service the Client must register an account using a work e-mail address or a supported sign-in provider, and provide accurate, current information. Users must be at least 18 years old.
  2. The Client is responsible for keeping account credentials confidential, must not share logins between individuals, and is responsible for all activity under its account.
  3. The Client shall use the Service only for lawful purposes and in accordance with this Agreement.
  4. The Client shall not submit content or use the Service in a way that: violates or infringes the rights of any person; is false, misleading, defamatory, obscene, harassing, or otherwise unlawful; or contains viruses, malware, or routines intended to damage or interfere with any system or data.
  5. The Client shall not: attempt to interfere with or compromise the security or integrity of the Service; conduct security testing without prior written consent; reverse engineer the non-open-source parts of the Service except where law expressly permits; use automated means that disrupt or abuse the Service or circumvent usage limits; or use the Service to build a competing product.
  6. Localesy may suspend or restrict access where it reasonably believes the Client is in breach of this Section or where required to comply with law.

Section 4: Personal Data in Customer Content

  1. The Service is intended to translate application interface strings and similar content - it is not designed or intended as a place to process personal data. The Client agrees to minimise the personal data it submits and to ensure it has a lawful basis for any personal data it does submit.
  2. Because the content submitted is determined by the Client, personal data may nonetheless be present in it. Where Customer Content includes personal data, the Client acts as the controller and Localesy acts as its processor, and that processing is governed by the DPA.
  3. The Client remains responsible for the content it submits. Section 9 (Indemnification) applies to claims arising from personal data the Client submits in breach of its obligations or applicable law.

Section 5: Intellectual Property

  1. As between the parties, Localesy owns all right, title, and interest in and to the Service and all related software, designs, algorithms, know-how, documentation, and intellectual property rights ("Localesy Property"). All rights not expressly granted are reserved.
  2. The Client retains all rights in Customer Content and grants Localesy a limited, non-exclusive, worldwide, royalty-free licence to host, process, transmit, and display Customer Content solely to provide and operate the Service for the Client.
  3. Localesy does not use Customer Content to train AI models and does not sell Customer Content. Localesy may generate and use anonymised, aggregated technical data (e.g. performance and reliability metrics) to operate and improve the Service, provided it cannot identify the Client, its organisation, or any individual.
  4. The Client may provide feedback about the Service ("Feedback"). All Feedback and associated intellectual property rights are the property of Localesy, and the Client assigns any such rights to Localesy. Localesy may use Feedback without obligation or compensation.
  5. Localesy may include the Client's business name and logo in a list of customers or references. The Client may request removal at any time by contacting Localesy.
  6. The Client is responsible for maintaining its own backups of Customer Content. Localesy is not liable for loss, deletion, or corruption of Customer Content, and the Service should not be relied on as a sole copy.

Section 6: Confidentiality

  1. Each party may receive information from the other that is confidential or should reasonably be understood as confidential, including the Client's submitted source strings and Localesy's non-public technical information ("Confidential Information"). Each party shall keep the other's Confidential Information confidential, use it only as needed to perform this Agreement, and protect it with reasonable care.
  2. This does not apply to information that: (a) is or becomes public without fault of the receiving party; (b) was already lawfully known to the receiving party; (c) is lawfully received from a third party without a duty of confidence; (d) is independently developed without use of the Confidential Information; or (e) must be disclosed by law or a competent authority (with reasonable notice where permitted).

Section 7: Warranty and AI Output

  1. To the fullest extent permitted by law, the Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Notwithstanding the foregoing, Localesy does not disclaim warranties that cannot be waived or excluded under applicable Polish law.
  2. The Client is solely responsible for Customer Content. Localesy does not warrant that the Service will meet the Client's requirements or be uninterrupted, secure, or error-free.
  3. AI translation and quality output - nature and limitations.
    • Nature of the features: Localesy's translation and quality-assessment features are AI-assisted tools that generate suggested translations and quality signals to support a human localization workflow.
    • Technical reality: Outputs are produced by automated systems and large language models based on probabilistic patterns. They may contain errors, omissions, mistranslations, false quality scores, or inaccurate assessments. Outputs are suggestions, not verified or certified results.
    • NOT A CERTIFIED TOOL: These features are NOT designed, tested, or certified for: legally binding, sworn, or official translation; medical, legal, safety-critical, or regulatory-accurate content; automated legal or compliance determinations; or any use where an error could cause harm, legal exposure, or financial loss without human review.
    • Client responsibilities: review and verify all AI-generated output before relying on, using, or publishing it; apply human review wherever accuracy matters; never rely on AI output as the sole source for legal, medical, safety, or compliance-critical content; treat quality scores as indicative, not authoritative.
    • Limitation: Localesy expressly disclaims all liability for any loss, damage, error, mistranslation, or compliance failure resulting from reliance on AI-generated translation or quality-assessment output without adequate human review.

Section 8: Limitation of Liability

  1. To the maximum extent permitted by law, Localesy's total aggregate liability under this Agreement will not exceed the total subscription fees paid by the Client to Localesy in the twelve (12) months preceding the date the claim arose. Where the Client uses the Service free of charge (including trials and design-partner access), Localesy's total aggregate liability will not exceed EUR 5.
  2. To the maximum extent permitted by law, in no event will either party be liable for any indirect, incidental, special, punitive, or consequential damages, or for loss of profits, revenue, business, anticipated savings, data, or reputation.
  3. The limitations in this Section do not apply to liability that cannot be limited or excluded under applicable Polish law, including liability for damage caused intentionally or by gross negligence, and liability for death or personal injury caused by negligence.

Section 9: Indemnification

  1. The Client will defend, indemnify, and hold Localesy harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with: the Client's breach of this Agreement (in particular Sections 3 and 4); Customer Content; the Client's negligence or wilful misconduct; or the Client's use of the Service in a manner not authorised by this Agreement - except to the extent caused by Localesy's own intentional misconduct.

Section 10: Prices and Payment

  1. Paid Service is prepaid unless otherwise stated in an Order. Fees are payable in advance on a monthly or annual basis depending on the selected plan, and are non-refundable except where required by law.
  2. Payments are collected and processed by Lemon Squeezy (Lemon Squeezy, LLC), acting as merchant of record. As merchant of record, Lemon Squeezy is the seller of record for the transaction and handles applicable VAT and sales taxes. The Client's purchase is therefore also subject to Lemon Squeezy's terms.
  3. Fees are exclusive of taxes other than taxes based on Localesy's net income, except where handled by the merchant of record.
  4. The Client may cancel its subscription at any time, effective at the end of the then-current term.
  5. Auto-renewal: unless cancelled before the renewal date, a subscription renews automatically for the same term at the then-applicable rate.

Section 11: Term and Termination

  1. This Agreement commences on the date the account is created and continues until terminated.
  2. Either party may terminate for convenience on 30 days' written notice, and for cause if the other commits a material breach not cured within 30 days of written notice, or becomes insolvent.
  3. Localesy may suspend or terminate access immediately for non-payment, breach of Sections 3 or 4, or where required by law.
  4. On termination, the Client's right to use the Service ends. The Client will have 30 days to export Customer Content, after which Localesy may delete it.
  5. Provisions which by their nature should survive termination - including those on intellectual property, confidentiality, warranty disclaimers, limitation of liability, and indemnification - survive termination.

Section 12: Governing Law and Dispute Resolution

  1. This Agreement is governed by the laws of Poland.
  2. The parties will first attempt to resolve any dispute through amicable negotiation.
  3. Failing that, the dispute will be submitted to the court competent for Localesy's registered seat in Żory, Poland.

Section 13: Miscellaneous

  1. Changes to this Agreement. Localesy may revise this Agreement from time to time. For material changes, Localesy will notify the Client by e-mail or through the Service; continued use after the changes take effect constitutes acceptance. Minor or administrative changes are reflected by updating the "Last updated" date.
  2. Prior use. This Agreement governs the Client's use of the Service, including any use that occurred before the Client accepted it.
  3. Entire agreement. This Agreement, including the DPA and any Orders, is the entire agreement between the parties on its subject matter and supersedes prior arrangements.
  4. Severability. If any provision is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue in effect.
  5. Waiver. Failure to enforce a right is not a waiver of it.
  6. Assignment. The Client may not assign this Agreement without Localesy's prior written consent. Localesy may assign it in connection with a merger, acquisition, or sale of assets.
  7. Electronic communication and notices. The Client agrees that communication may be electronic; notices to Localesy should be sent to contact@localesy.com.
  8. Force majeure. Neither party is liable for delay or failure due to causes beyond its reasonable control. This does not excuse payment obligations.
  9. Relationship. The parties are independent contractors; nothing here creates a partnership, agency, or employment relationship.